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Content Publications
Digital Transformation Report 2020
This report sheds a light on the UAE's digital developments, and the most prominent stations involved in the digitalization journey. It also includes a set of statistics and data on the most important achievements made by various sectors in the country
Digital Transformation Report 2020
Content Others
Accessibility
As part of our efforts to make the Digital Government’s services widely accessible, we have designed this website with enhanced features and included the latest accessibility tools. Read more about them here and learn how to use them to your maximum benefit.
Accessibility
Content Knowledge Hub
Media Gallery
Discover the impact of digital government initiatives and services through the latest news, success stories, and prestigious awards.
Media Gallery
Content Publications
UAE Digital Enablers Report 2021
The report illustrates our role in empowering government entities and society through the process of digital transformation. It includes the main digital enablers, and the milestones of the digital transformation process in the UAE since its establishment
UAE Digital Enablers Report 2021
Content Publications
The UAE Strategy for Government Services 2021-2025
The document aims to assist federal government agencies in understanding the strategic priorities of future government services, and the most important strategic directions of the future services system in the UAE government. The document also explains the components of the strategy and how to match the strategies and action plans of government entities to ensure integration among them
The UAE Strategy for Government Services 2021-2025
Government Services
GovSign
Facilitates the management and approval of documents and correspondence addressed to federal government entities linked to the federal network (FEDnet).
GovSign
Content Publications
Digital Data Interoperability Implementation Guide for Government Entities
This Digital Data Interoperability Implementation Guide is a part of the UAE’s Digital Data Framework. It shows a typical process that an entity might go through, supported by the five guidance notes, to implement the digital data interoperability framework in a phased process over time
Digital Data Interoperability Implementation Guide for Government Entities
Government Services
NCRM
Your centralized system for receiving customers' complaints, suggestions, inquiries and feedback.
NCRM
Content Publications
Federal Law by Decree No. (23) of 2020 on Regulating the Telecommunications Sector
The Telecommunications and Digital Government Regulatory Authority manages federal entities’ digital transformation according to the Law No. 3 of 2011. It works to achieve two strategic goals in this context, namely: enhancing the digital lifestyle, and achieving UAE’s leadership in digital technical infrastructure
Federal Law by Decree No. (23) of 2020 on Regulating the Telecommunications Sector
Content Publications
UAE Digital Government Online Service Index
The UAE Digital Government Online Service Index provides the indicators and criteria for measuring the digitalization quality of government entity services through the Digital Services Quality Index (DSQI). The index provides indicators and criteria to measure the status of each government entity's Digital Participation and Open Data (DPOD) achievements to enhance the entity's digital presence and service offerings.
UAE Digital Government Online Service Index

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