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Overview:

The Ministry of Climate Change and Environment has taken a step aimed at continuing its strategy to ensure that all services are provided in accordance with standards of quality, efficiency and transparency, which contributes to flexibility and continuity of services.


Objective:

 The campaign aims to obtain customer inputs regarding the services provided and improve the services based on the inputs and feedback received 

 

Process:

Through a questionnaire measuring satisfaction, awareness and confidence about the use of digital services 2022, where 1189 responses were collected


Dates

Open Date:31/12/2021

Closing Date:27/02/2022

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