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Discover how our services and initiatives drive digital transformation success for individuals, businesses, and governments across the UAE.
Your trusted platform for issuing, certifying and verifying the validity of your digital documents.
Your secure digital identity to access multiple e-services using one account only.
Your efficient and secure infrastructure and cloud services.
A seamless exchange of data between government entities’ systems that serves the customer's need.
Your first destination to gain skills, knowledge and support your professional career.
Integrate your applications with government applications to enhance your customer experience.
Your centralized system for receiving customers' complaints, suggestions, inquiries and feedback.
Join the region's largest event of its kind and participate in exploring innovative ideas.
Your innovative lab designed to assess the user experience before launching the service.
Facilitates the management and approval of documents and correspondence addressed to federal government entities linked to the federal network (FEDnet).
Your gateway to e-participation, empowering citizens and residents to share their views and ideas and participate in the development of government policies and service.
Everything you need to design a clean, consistent, and user-friendly federal website.
Your personalized service for creating surveys for individuals in a secure manner.
The document aims to assist federal government agencies in understanding the strategic priorities of future government services, and the most important strategic directions of the future services system in the UAE government. The document also explains the components of the strategy and how to match the strategies and action plans of government entities to ensure integration among them
Explains the main principles of the UAE government charter for future services, which is a framework for the main concepts for designing, developing and providing government services.
Describes the most important global drivers of change that drive the process of transformation and development and its impact on government and society, the future vision of the new services system in the UAE, and the framework of the UAE Strategy for Government Services
Describes the most important success factors for developing future services
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