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Internet Access Policy

Main Components

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Prohibited Content

Classification, identification, reporting and notification of prohibited content.

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Blocking of Prohibited Content

Licensees considerations before blocking access to prohibited content.

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Exemption Provisions

Licensees and entity considerations for exemption request.

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Complaints and Requests

Licensees considerations and conditions for users blocking or unblocking requests.

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Prohibited Content Categories

List of internet content that are prohibited to access by UAE law.

Internet Access Policy

Unless the subject matter or context otherwise requires, the terms used in this Regulatory Policy shall have the meaning given to them in the Federal Law by Decree No. [3] of 2003 Regarding the Organization of the Telecommunications Sector, if any. For the purposes of this Regulatory Policy, the following terms shall have the following meanings:

1-1 Blocking Message: means the message which appears when attempting to access Blocked Content.

1-2 Exemption: means in respect of a particular User’s access to Internet Content, allowing that User to access Internet Content under Prohibited Content Categories fully or partially, permanently or temporarily.

1-3 Internet: means the publicly available worldwide collection of interconnected networks using the Internet Protocol (IP) which allows them to function as a single, large virtual network.

1-4 Internet Access Management means the mechanism to permit or block access to Internet Content.

1-5     Internet Protocol: means an Internet network-layer protocol, defined by Internet Engineering Task Force (IETF).

1-6 Internet Service: means the service of providing access to Internet Content to the Users. 

1-7 Blocking Request: means a request submitted to the TDRA to authorize Licensees to block access to particular Internet Content.

1-8 Unblocking Request: means a request submitted to the TDRA to authorize Licensees to allow access to a particular Internet Content, which has been blocked at the time of the request.

1-9 Prohibited Content Categories: means the Prohibited Content Categories, as amended and outlined in Annex (1) of this Regulatory Policy from time to time. 

1-10   Telecom Law: means Federal Law by Decree No. 3 of 2003 regarding the Organization of the Telecommunications Sector.

1-11 Internet Content: means all forms of information, services, resources and content which are available on the Internet, including but not limited to electronic services, websites, systems, Internet-connected devices, data, text, images, animations, software, applications, video files, audio files, data sources, searches, technologies and protocols.

1-12 Prohibited Content: means the Internet Content as defined in Article 3.1 of this Policy.

1-13 Blocked Content: means the Internet Content to which access has been blocked by the Licensees.

1-14 User: means an individual or entity using the Internet Service in the United Arab Emirates.

1-15 Licensees: means a holder of a license issued in accordance with the Telecom Law.

                       1-16   Policy: this regulatory policy.

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