Digital Transformation

Counseling Topic

Digital transformation is the process followed by an organization to integrate digital technology into all areas of its operations. This process will significantly contribute to the development of the mechanism through which the organization provides its services to customers. The organization relies on innovative digital technologies to undergo cultural and operational transformations that better align with customer requirements. Examples of digital transformation implemented by the authority include services such as the "smart platform, Request preaching lectures, Hajj registration, and other services.

Counseling Goal:

To Get the audience opinions and feedback on other services they would like us to implemented, considering that implementing these technologies contributes to saving time and improving efficiency in services. Additionally, investing in digital technology significantly reduces ongoing operating costs.

Decisions expected from implementation:

The authority will monitor the most suitable proposals and make use of them in line with the authority's vision in developing policies and strategies.