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Discover how our services and initiatives drive digital transformation success for individuals, businesses, and governments across the UAE.
Your trusted platform for issuing, certifying and verifying the validity of your digital documents.
Your secure digital identity to access multiple e-services using one account only.
Your efficient and secure infrastructure and cloud services.
A seamless exchange of data between government entities’ systems that serves the customer's need.
Your first destination to gain skills, knowledge and support your professional career.
Integrate your applications with government applications to enhance your customer experience.
Your centralized system for receiving customers' complaints, suggestions, inquiries and feedback.
Join the region's largest event of its kind and participate in exploring innovative ideas.
Your innovative lab designed to assess the user experience before launching the service.
Facilitates the management and approval of documents and correspondence addressed to federal government entities linked to the federal network (FEDnet).
Your gateway to e-participation, empowering citizens and residents to share their views and ideas and participate in the development of government policies and service.
Everything you need to design a clean, consistent, and user-friendly federal website.
Your personalized service for creating surveys for individuals in a secure manner.
Description: The
anticipation, forecasting and timely delivery of the services that the customers
want based on their needs, preferences, life events, government-defined data,
information and documents.
Supporting
the directions of the UAE government to develop proactive services that are
provided to the customers before their request, and to provide a smooth, fast
and integrated customer experience, the Ministry has developed and designed a
set of services to be proactive services, which were prepared in accordance
with the standards approved in the proactive services guide established by Prime
Minister's Office, such as: (the unified digital platform) in integration with
the services provided by other parties so that the package is provided to
customers in a proactive manner), and the launch of a set of direct services
that are applied directly without the need to log in or obtain a user name,
taking into account all privacy standards, information security and
verification mechanism from the applicant.
The Ministry is keen to facilitate procedures and provide the best proactive services based on the highest standards and best international practices, efficiently and effectively, and to develop mechanisms to achieve the best results to keep pace with future trends and requirements and improve the quality of life
Goal: This Consultation aims to monitor the opinions and observations of customers about the design and development of the Ministry's services to be direct services that can be applied directly without the need to log in or obtain a user name, taking into account all privacy and information security standards and the mechanism of verification of the applicant, and to be proactive and provided to the customer without the need for a request, according to the approved standards.
Open Date:06/03/2022
Closing Date:29/09/2022
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